Shipping Tips

Shipping fee = shipping fee + packaging fee + value-added service fee

Shipping charges are based on the weight of your item, the shipping method you choose and the shipping region;

Packaging fee: 8 yuan/package, and value-added service fee;

There are two commonly used billing methods for package weight: one is the volumetric weight, and the other is the actual weight.

Actual weight generally refers to the final total weight - the weight of the product itself, plus the weight of the packaging materials used for the product (final total weight)

Volumetric weight (kg) = package length (cm) x width (cm) x height (cm))/5000 (or 6000, 7000, 8000, according to third-party logistics standards)

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International transportation risk reminder:

Failed airline security: so you should be aware of mailing restrictions.

Risks in transit: package loss; package delivery delay; outer packaging damage, etc.

Customs clearance issues: Before the package enters the country, it needs to be cleared at the local customs, and the customs inspection is random.

 

Customs clearance issues: The following are relatively common customs clearance issues: infringing products are seized by the customs, the declared value does not match the actual value, the goods need to be returned or discarded locally for destruction, etc. If the customs officer thinks your package is suspicious (for example, it is large in size, heavy in weight, or contains sensitive items, etc.), the customs officer will contact the recipient to provide the invoice or customs clearance documents for review. Sugargoo will choose a transportation method with lower customs risk based on the actual cargo attributes and our handling experience. However, Sugagoo cannot guarantee and avoid any risks from customs (such as small probability returns, fines, taxes).